Every trailer owner is going to need service on their rig at some point, and so begs the question, “Where’s a good trailer shop?”
In the Pacific Northwest region, 99 West Trailers is definitely the place to go.
Based in Sherwood, Oregon, 99 West offers full trailer service, repair, customization, and sales.
We needed to get some extra pieces (cabinet, two desks, ramp door cables, and a new step system) added to our toy hauler, and these were items requiring a fair amount of cutting, drilling, and fabricating, just to get them to fit properly and securely. And because we live full time in our toy hauler, we needed to find a trailer shop capable of getting the job done in a day so that we wouldn’t have to hotel for a night.
The service staff at 99 West seemed to understand our needs and got right to work. All I had to do was unhitch the trailer from my pickup, and they took over. Rob, the guy assigned to our project, handled our trailer carefully, and took the extra steps in making sure the new pieces were mounted and fitted securely.
While they worked on our trailer, they let us store our furniture and motorcycles in their shop.
What we really liked is that Rob and the crew at 99 West welcomed us to watch as he worked. He even talked with us during the process, which was cool because other shops we’ve been to seem annoyed at having customers watch as they work.
But then again, this is our trailer, our full time home, and it’s awesome that 99 West understands that.
John Bender and Peggy Walker are the owners. They actually took the time to introduce themselves to us while we were there. It’s a family-owned business that leverages its focus on outstanding customer service to compete with other shops.
They work on all trailers, be it toy haulers, travel-trailers, car haulers, boat trailers, livestock trailers. They also sell trailers and are authorized dealers and service centers for a long list of manufacturers.
I left 99 West feeling happy and taken care of.
Our lives as digital nomads and website developers depend on this trailer being capable of supporting our needs, and thus we need a trailer shop that can equally support our service needs. 99 West Trailers is it.
I think Sash and I will look at making a return trip to the Pacific Northwest each summer just to keep our toy hauler up to snuff in terms of maintenance now that we’ve found a place we can trust.
Visit them online: http://www.99westtrailers.com/